What We Collect and Why We Keep It
When you open an account wallet with apk5x, we record the basics needed to run it: registration details, device and login information, and the transaction trail created every time you move money through bKash, Nagad or Rocket. We don't ask for more than a payment provider
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or a support agent needs to confirm a deposit or a withdrawal request. Wallet numbers are stored only in the form needed to match a transaction to your account; we don't publish that data or share it beyond what's needed to process a request or meet
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a payment partner's requirement. Session cookies keep your login active while you move between the lobby, cashier and support chat; they don't follow you across other sites. How long we hold a given record, and which authority may ask us to share it, depends on the
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local law that applies to Bangladesh and the eligible regions we serve, so parts of this policy may read differently for different account holders. If your local regulations give you a right to see, correct or delete your data, write to our support desk and we'll
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walk you through the verification step before acting on the request. We update this page whenever our payment or data-handling process changes, and the update date moves with it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.